Meet Whitney.
She never
misses a call.

An AI calling agent is a voice AI system that answers your practice phone, converses naturally with callers, books appointments directly into your scheduling system, and handles common patient questions - without a human on the other end. ChiroDNA's AI calling agent is named Whitney and is trained specifically on chiropractic practice workflows, payer types (insurance, VA, PI), and patient communication patterns.

A voicemail records a message and does nothing else. A human answering service can book appointments but costs $300–$800/month and still misses nuance. Whitney answers every call instantly, introduces herself as your front desk, qualifies the patient's reason for calling, checks your real-time calendar, books the appointment, and sends a confirmation text - all in under 90 seconds. She operates 24/7 with no staffing gaps, no sick days, and no cost per minute.

Whitney handles: new patient inquiries and booking, existing patient reschedules and cancellations, appointment confirmation calls, basic FAQ responses (hours, directions, insurance accepted), and PI / VA inquiry routing. She flags high-value call types (personal injury, VA Community Care) for priority follow-up by your front desk.

No. Whitney uses natural conversational voice AI trained to sound professional and warm. Callers who don't know they're speaking with AI typically don't notice. We recommend practices introduce her as a voice assistant - both for transparency and because patients increasingly expect and appreciate it.

Yes. Whitney reads your real-time availability from the ChiroDNA scheduling calendar and books appointments live during the call. The patient receives a confirmation text immediately. The appointment appears in your calendar instantly. No manual entry required.

Whitney is designed to recognize the limits of what she should handle autonomously. If a caller has a complex clinical question, a billing dispute, or an urgent situation, she routes the call to your front desk or takes a detailed message with callback information. You set the routing rules for your practice.

Yes. Whitney operates within ChiroDNA's HIPAA-compliant infrastructure. All call recordings and booking data are encrypted, access-controlled, and audit-logged. Patient information shared during calls is handled under ChiroDNA's Business Associate Agreement (BAA), which is provided to every customer.

Whitney is included in all ChiroDNA plans starting at $297/month - the same price as the full platform. Human answering services typically cost $300–$800/month alone, with additional per-minute charges. Whitney is available 24/7, never takes a break, and handles unlimited calls within fair-use limits.