Complete feature set

Everything your chiropractic
practice needs. In one place.

ChiroDNA is the only platform built exclusively for chiropractors that combines AI automation, clinical tools, billing, patient CRM, and practice analytics in a single unified system.

What is ChiroDNA?

ChiroDNA is an AI-powered practice management platform built exclusively for chiropractic offices. It replaces the patchwork of separate tools most practices use - ChiroTouch, Jane, PatientPop, a billing service, and an SMS tool - with one unified system that runs on AI automation.

At the center of ChiroDNA is Whitney, an AI practice manager who answers every inbound call, guides each staff role through their daily tasks, drafts SOAP notes, flags revenue leaks, and surfaces action items - 24 hours a day. Around Whitney is a complete clinical and operational platform: scheduling, multi-payer billing, patient CRM, digital intake forms, SMS marketing, recall automation, and role-based analytics dashboards.

ChiroDNA is best for chiropractic practices that are losing patients to missed calls, drowning in documentation, struggling with billing denials, or paying for too many disconnected tools. It is designed specifically for chiropractors - not adapted from a generic healthcare platform.

AI & Automation

Whitney AI Calling Agent

Answers every call. Books every patient. 24/7.

Whitney is ChiroDNA's AI calling agent built specifically for chiropractic practices. She picks up every inbound call - nights, weekends, holidays - introduces herself as your front desk, qualifies the patient, books directly into your calendar, and sends a confirmation text. New patient leads never go to voicemail again.

Best for

Solo practices, practices missing after-hours calls, high-volume PI/VA offices

  • 100% of inbound calls answered
  • Average booking time under 90 seconds
  • PI and VA calls flagged for priority routing

Clinical

AI SOAP Note Generator

Full SOAP note drafted in under 60 seconds.

The AI Scribe listens to the visit and generates a complete, provider-ready SOAP note - subjective, objective, assessment, and plan - using your practice's templates. Providers review, edit, and approve. Documentation goes from 8 minutes per visit to under 60 seconds.

Best for

High-volume practices, PI caseloads with detailed documentation needs

  • Draft SOAP in < 60 seconds
  • PI-specific and general templates
  • Provider review and approval built in

Operations

Checkout Enforcement

Every visit closes complete. Every time.

Checkout Enforcement requires every visit to clear the same checklist before it closes: appointment rebooked, claim submitted, balance collected or payment plan created. Incomplete visits are flagged on the dashboard. Nothing slips out the door half-done.

Best for

Practices with high no-rebook rates, billing gaps, or incomplete visit closure

  • Customizable per-visit checklist
  • Flagged incomplete visits on dashboard
  • Integrates with billing and scheduling

Smart Scheduling Calendar

The only calendar built for chiropractic workflows.

Color-coded provider views, room management, multi-location support, and side-by-side comparison across providers. New patient bookings from Whitney flow directly in. Recurring appointments, intake form triggers, and reminder texts all happen automatically.

Best for

Multi-provider practices, practices running multiple treatment rooms

  • Multi-provider and multi-room views
  • Auto-sends intake forms on booking
  • Appointment reminders reduce no-shows by 38%

Multi-Location Dashboard

One login for your entire practice network.

Run multiple clinic locations from a single ChiroDNA account. Unified reporting across locations, location-specific calendars and billing, centralized patient records, and staff permissions scoped per location. No switching between accounts.

Best for

Chiropractic groups, franchise networks, expanding practices

  • Unlimited locations on Clinic plan
  • Unified reporting + per-location drill-down
  • Staff permissions scoped per location

Digital Intake Forms + E-Sign

Paperless intake before the patient walks in.

ChiroDNA sends branded digital intake forms with e-signature automatically when a new patient appointment is booked. Patients complete forms on their phone before the visit. Data flows directly into the patient record - no manual entry, no paper scanning.

Best for

Practices wanting to eliminate paper and speed up first-visit intake

  • Auto-sent on new patient booking
  • E-signature legally binding
  • Data populates patient record automatically

Role-Based Dashboards

Every team member sees exactly what they need.

ChiroDNA gives every staff role a personalized dashboard. Doctors see their clinical queue and documentation status. Front desk sees today's schedule and patient arrivals. Billing sees A/R and open claims. Practice owners see revenue, pipeline, and team performance. No information overload for anyone.

Best for

Multi-staff practices wanting to reduce daily management overhead

  • Roles: Owner, Doctor, Front Desk, Billing, Multi-Location Admin
  • Daily action items per role
  • No information shared outside appropriate role

Finance

Revenue Protection Dashboard

See exactly where your money is leaking.

The Leaky Bucket shows you the exact dollar amount you're leaving on the table: unrebooked patients, expiring care plans, overdue re-exams, missed insurance authorizations, and denied claims. Prioritized action items. Not just a report - a daily to-do list for your team.

Best for

Practices with $5K+ monthly revenue leakage, PI/insurance-heavy caseloads

  • Average $4,200 recovered per week per practice
  • Daily prioritized action items
  • Tracks care plan expiration and re-exam windows

Billing

Multi-Payer Billing Suite

Insurance, VA, PI, Medicare, cash - all in one place.

ChiroDNA handles every payer type your chiropractic practice accepts: commercial insurance (BCBS, Aetna, UnitedHealth, Cigna), Medicare, Medicaid, VA Community Care, personal injury / lien billing, and cash or FSA/HSA. Claims submission, ERA auto-posting, denial management, and A/R tracking - all unified.

Best for

PI-heavy practices, VA providers, multi-payer offices replacing a billing service

  • Denial rate typically drops from 15% to under 4%
  • AI-powered denial pattern detection
  • ERA auto-posting included

CRM & Retention

Patient Pipeline CRM

See every patient's status at a glance.

The Patient Pipeline is a visual board showing where every patient stands: first inquiry, new patient appointment booked, active care, nearing plan completion, overdue for recall, or lost. Drag-and-drop workflow. Every status triggers the right automation.

Best for

Practices with retention problems, high patient drop-off after 3–5 visits

  • Visual Kanban board by care stage
  • Triggers automated SMS / recall sequences
  • Synced with scheduling and billing

Patient Recall Automation

Patients who go quiet come back on their own.

When a patient hasn't rebooked within a configurable window (7, 14, 30 days), ChiroDNA automatically sends a personalized recall sequence. No manual tracking. No copy-paste texts. Your schedule fills itself from your existing patient base.

Best for

Any practice with a list of patients who haven't visited in 60+ days

  • Configurable recall window per patient type
  • Personalized name and last-visit references
  • Recovers an average of 22% of lapsed patients

Communication

Two-Way SMS Inbox

Real-time patient texting with full conversation history.

Patients text your practice number directly. Staff respond from the ChiroDNA inbox. Full conversation history, quick-reply templates, and automated TCPA opt-in tracking - all built in. Never lose a patient message in someone's personal cell phone.

Best for

Practices losing patient communication through staff personal phones

  • A2P / 10DLC fully managed
  • TCPA opt-in tracking automatic
  • Quick-reply templates for common responses

SMS Follow-Up Sequences

Automated campaigns that re-engage patients without manual work.

Set up multi-step SMS sequences for new patient onboarding, post-visit follow-up, reactivation, and care plan renewal. Each message is personalized with the patient's name and appointment details. Sequences pause automatically when a patient responds.

Best for

Practices with high lapse rates, practices wanting to reduce front desk manual follow-up

  • Personalized with patient data
  • Auto-pause on patient reply
  • Reactivation sequence recovers 22% of lapsed patients

Compliance

HIPAA-Ready Infrastructure

Built on a compliant foundation from day one.

ChiroDNA is built on HIPAA-compliant infrastructure: all PHI is encrypted in transit and at rest, access is role-controlled, every user action on patient data is audit-logged, and sessions automatically expire. Business Associate Agreements (BAA) are provided on every plan.

Best for

All practices - HIPAA compliance is required, not optional

  • Encryption at rest and in transit
  • Full audit logging for all PHI access
  • BAA provided on every plan

Marketing

Practice Website Builder

A full practice website with booking built in.

Build your chiropractic practice website using templates designed for healthcare providers. Online booking, lead capture forms, Google Maps integration, and SEO optimization are all included. Form submissions create patient records automatically in ChiroDNA.

Best for

Practices without a website, practices with high patient acquisition goals

  • Chiropractic-specific templates
  • Online booking synced to ChiroDNA calendar
  • Lead capture triggers patient CRM record creation

Frequently Asked Questions

What is chiropractic practice management software?+

Chiropractic practice management software is an all-in-one platform that handles the clinical, operational, and financial workflows of a chiropractic clinic. This includes patient scheduling, SOAP documentation, insurance billing, patient communication, and practice analytics. ChiroDNA goes further by adding AI automation - including an AI calling agent, AI SOAP notes, and AI-driven revenue protection.

Does ChiroDNA replace my EHR?+

ChiroDNA includes SOAP note documentation, care plan management, and clinical workflow tools that replace most standalone EHRs. Many practices migrate fully from ChiroTouch or Jane to ChiroDNA within 30–60 days. A companion mode (layer on top of your current EHR) is also available for practices not ready to fully migrate.

How does ChiroDNA differ from ChiroTouch?+

ChiroTouch is a traditional EHR focused on documentation and billing. ChiroDNA is a full practice operating system that includes EHR, billing, patient CRM, AI calling, SMS marketing, recall automation, and revenue analytics - in one platform with a modern interface. ChiroDNA also costs less than most practices spend on ChiroTouch plus their other tools combined.

Does ChiroDNA work for PI (personal injury) practices?+

Yes. ChiroDNA has purpose-built features for PI practices: lien billing, PI case management, PI-specific SOAP templates, AI Risk Scan for documentation compliance, and attorney/third-party communication tracking. Many of our fastest-growing customers are PI-primary practices.

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